Provide an improved camp customer experience that elevates your camp's brand, using your logo, brand colors, custom greetings and more! The all-in-one dashboard design of our customer camp registration portal makes it intuitive to perform actions like adding campers, registering for camps, managing camp payments, completing camp forms, and other essential tasks to manage a household account successfully. Thoughtful tools enable camp administration staff members to provide best-in-class support to campers and families, including 24/7 assistance from embedded customizable FAQs.
Your camp registration software has never been so YOU. Whether you offer day camps, overnight camps, or whole family camps — a customizable, mobile-friendly registration portal is a must-have. The camper registration process is a crucial point of contact between you, campers, and their parents or guardians. Not only should the registration process itself be easy to navigate, but it should also feel like a natural extension of your camp’s website, social media, and overall online presence. We help camps accomplish this by providing settings to customize the look and feel of the outward-facing areas of our camp management software. Beyond looks, a consistent online web presence can help boost trust and confidence in your camp team. You can even point the Registration Portal’s URL to an area of your own website!
When customizing your iCampPro Registration Portal, the first step is to add your camp logo and primary brand color. Four additional colors can be selected for different display areas to incorporate a full brand design palette. A favicon may also be used to match your website pages.
Beyond a logo and colors throughout the Registration Portal, add custom background images for different displays—such as when text may directly overlap an image. Use exciting camp images from your camp website or try a pattern or graphic associated with your camp’s identity.
Give camp families an authentic experience by customizing the greetings in the Registration Portal. Use different greetings for first-time visitors, families with site history and new accounts created. Include contact information shown after logging in and present custom terms and conditions.
Our camp registration process is extremely easy to navigate! After a parent or guardian creates an account with basic contact information and a password, they can choose to start by adding campers and members of their household or jump straight into reviewing camps to register. The camp registration process includes a pathway to create new campers as the registration is added to the shopping cart, so there are no dead ends during signup!
Camp listings include a custom image, a description and a map to the location. The parent or guardian can add one or more camp registrations for one or multiple campers to their cart and check out all at once. Not only does this reduce repetitiveness, but making one payment for multiple registrations can help your camp save on payment processing fees.
Customize optional add-ons available for each camp to facilitate purchases for early drop-off, late pick-up, camp store swag and more! Add-on purchases can be limited in quantity and become unavailable once sold out; making them a great incentive to drive early registration.
iCampPro's registration process focuses on getting a registration commitment from camp families, who complete registration prior to filling out detailed camp registration forms. This puts less stress on families competing for limited camp spots; particularly for those who may have multiple campers and multiple camp registrations to create. Tailor camp forms so that families only complete relevant form details for their specific camp registrations. Setcamp form due dates for families to be presented with clear reminders in the Registration Portal of which forms are due and on which dates. Families may return anytime to complete or modify a form prior to camp.
In modern times, it just makes sense to allow campers to go cashless at camp. Campers can leave cash and credit cards safely at home if your camp chooses to enable camp store credit accounts. This enables camp families to add funds for campers to spend in your camp store during registration and throughout their camp stay. This feature prevents the negativity that lost or stolen cash or cards can bring to a camp experience. But it still provides campers with the opportunity to learn about budgeting and spending their money wisely. Using these funds to make value-added purchases at your camp store—like special snacks, a replacement toothbrush, or some special camp swag—can enhance campers’ experiences and help boost their autonomy and independence at camp.
" Our team at Pine Cove chose iCampPro because we could not find another provider that offered all the tools we needed under one platform with a clean, easy-to-use design. We found that and more.
iCampPro is the disruptive, game-changing, innovative software solution the camping industry has been waiting on. We are truly thankful to partner with a software company that meets our daily needs, is receptive to our input, and has a genuine interest in seeing us succeed. "
It's hard to explain just how intuitive the camp registration process is with iCampPro unless you take the chance to see it in action! From creating a family or household account to adding a camper, registering them for camp, making payments, filling out camp forms, and more—iCampPro is unique and if you ask us—simply the best camp management software out there for overnight, day and family camps.
Empowering camp families is a part of every camp’s mission—because when families win, so does your camp! With iCampPro’s user-friendly online household management via the Registration Portal, you put power and control directly into your camp families’ hands. They can effortlessly review upcoming registrations, see open camp options, sign up for waitlists, manage payment options, fill out forms, and more.
The Registration Portal is an online, 24/7 extension of your customer care team and registrar’s office. By offering an easy, self-service option, you not only reduce the workload for your staff but also build trust and satisfaction among your camp families. When camp families feel empowered, they stay engaged and loyal, helping your camp grow and thrive! 
Households consist of one primary responsible party when a new account is created. This person’s email and password will be used to access the household’s online account. Afterward, multiple adults and children can be added to the account—complete with birthdates, gender, and optional emails or phone numbers for vital camp communications. Profiles for children in the household also allow the addition of a nickname and grade.
Another key function that camp families can perform in the Registration Portal is making payments for camp registrations and updating stored payment methods. Camp families will be prompted with convenient reminders at the top of the page after sign-in if a payment plan amount for a camp registration is due. Under the Payments menu, families may also view their payment history and request statement copies to be sent to their email inbox.
Managing camp registrations has never been easier! Registrations are the center focus of the Registration Portal Dashboard. Each current or future registration is visible with its own action card, which can be selected to prompt more interactions like viewing the balance, making a payment, completing forms, managing friend groups, adding camp store funds or optional purchases, switching camp events (if enabled), and important links.
To make each camp family’s online experience as seamless as possible, we have included an easy-to-use, in-page, searchable FAQ tool that your camp can customize with the answers to questions you’re asked about most frequently! This stays open and active as camp families navigate through areas of the Registration Portal, allowing step-by-step instructions to be followed alongside the tool. A help number and email are also displayed.
There are many convenient features that make our Registration Portal the absolute best camp family experience! The right marketing tools can be game-changers:
Express Registration Links – This tool allows you to share links to a specific camp event via email or social media to guide families through sign-up. Anyone who follows the link is guided through registration for that camp specifically, with no room for confusion.
Coupon Codes – Offer great deals with Coupon Codes! Share a code with customers with an expiration date for a dollar or percentage discount and either limited or unlimited uses. Codes can be associated with a sponsoring organization to help track influencers and business relationships.
Payment Plans – Offer one or more payment plans to help keep camp affordable and accessible for your families. You may set a deadline for signup for each plan, as well as a deposit or specific payment installment dates.
Friend Groups – Take advantage of direct word-of-mouth marketing and make campers happy at the same time by allowing them to invite their friends to attend the same camp! Camps manage friend group size and families manage who is invited.
The iCampPro Registration Portal can be simply linked from your website and hosted on the default iCampPro domain-based account page, or it can be hosted on a secure subdomain of a website owned by your camp for a more seamless customer experience.
All payments processed via the iCampPro software utilize a secure payment gateway provided by the in-house payments team at iCampPro/iClassPro. Our organization is a PCI compliant, Level 1 certified payment facilitator (PayFac) that provides merchants with access to online payment processing and secure payment method storage.
Specific items or add-ons can be offered for sale as a part of each individual camp event's registration process, but these sales are tracked separately from the On-site Point of Sale feature. While iCampPro does not presently offer an online storefront, you can direct registered camp families to a link for your online camp store using the FAQs tool and/or the Registration Portal links feature inside of the camp event setup! The FAQs tool will be accessible to all families, while the Registration Portal links will only appear inside of registration details for registered campers.
While iCampPro doesn't currently offer a dedicated mobile app for registrations, we understand the importance of a seamless mobile experience. That's why the iCampPro Registration Portal, Staff Portal, Admin Portal, and all other interfaces are fully optimized for mobile use. You can easily access them from any device through a web browser, whether it's a phone, tablet, laptop, or desktop. The pages automatically adjust to fit your screen, ensuring convenience for both camp families and staff on the go.
Company
iCampPro
1249 L.L. Mackey Parkway
Longview, TX 75605
+1 877.204.6010
Company