Answering Common FAQs About iCampPro
What is camp management software?
Camp management software is a digital platform that helps camp owners and directors streamline key tasks and workflows such as registration, scheduling events, billing, communications, and reporting. It reduces manual tasks and paperwork while improving operational efficiency.
Who should use iCampPro’s camp software?
Overnight and summer camps of all sizes love iCampPro! We work well with camps that offer traditional summer camp experiences, mission-driven camp experiences, and family-style events.
Is my data secure with camp software?
Yes! Our team takes data security seriously, utilizing encryption methods, secure payment processing, and meeting PCI DSS Level 1 compliance measures (e.g. PCI DSS) to protect sensitive family, camper, and payment data.
How long does it take to set up camp management software?
Implementation time varies depending on import complexity and your camp’s readiness to begin the switch. Onboarding and getting started with your next season can range from a week or two to a month, including data migration, staff training, and setup customization.
Do you offer training and support?
Absolutely! Our onboarding process is designed to walk you through customizing your camp setup. Once you're onboarded, you'll have 24/7 access to our Knowledgebase, helpful interactive feature demos, and free continued support via phone, email, and support ticket. Plus, our team hosts online training sessions each month with camp-requested topics!
Will the software grow with my camp?
iCampPro is built to be scalable. It’s our goal to help your camp operations grow and prosper, so that you can achieve your camp’s mission. Manage one or more physical camp locations with no limits to staff users, camp types, or number of events.